How Artificial Intelligence Is Reshaping Modern Business Operations
Artificial Intelligence (AI) is becoming recognized, and today, it has become an important element in the field of business management. AI in businesses has outgrown its experimentation phase and has already been implemented in various aspects such as data analysis, customer service, finance, logistics, quality control, and decision making. Generative AI is but one among the various forms of artificial intelligence which have brought about a change in business management. There are numerous other forms of AI that include machine learning, computer vision, natural language processing and predictive analytics that are currently being used by companies. This can be seen from the figures provided in the OECD statistics where the use of AI by companies rose from 14.2% in 2024 to 20.2% in 2025 from 8.7% in 2023.
